Yes. The first consultation is completely free of charge. It is intended to understand expectations, preferences, and family background before proceeding further.

If you choose to formally engage our services after the consultation, a registration fee will be applicable. The details will be clearly explained before any payment is made.

No. Registration fees and service charges are strictly non refundable once paid, regardless of outcome or change of personal decision.

No. TrueLink Matrimony acts solely as a facilitator of introductions. While we guide the process carefully, the final decision and outcome depend entirely on the individuals and families involved.

We carefully review all submitted information. However, clients are strongly advised to independently verify details such as education, employment, financial status, and background before making any commitments.

All personal details are treated with discretion and shared only with relevant parties for matrimonial consideration. We do not publicly display sensitive information.

We do not conduct criminal, financial, or third‑party background investigations unless explicitly agreed upon separately.

The timeline varies depending on expectations, compatibility, and family discussions. We focus on thoughtful progression rather than rushing decisions.

Yes. We reserve the right to decline or discontinue services in cases of misrepresentation, misconduct, or misuse.

You may contact us via phone or email to schedule your free consultation. From there, we guide you through the next steps with clarity.