⁠Nature of Service

TrueLink Matrimony acts solely as a facilitator of introductions between individuals and families seeking matrimonial alliances.

We do not guarantee marriage outcomes, engagement confirmation, or compatibility success.

⁠Free Consultation

Initial consultation is provided without charge and is intended only for introductory discussion and understanding of expectations.

Free consultation does not constitute formal registration or guaranteed service engagement.

⁠Registration Fee

Upon choosing to proceed with formal registration, a registration fee shall be applicable.

The applicable fee will be clearly communicated prior to payment.

⁠No Refund Policy

All registration fees and service charges are strictly non refundable under any circumstances, including but not limited to:

• Withdrawal by the client
• Change of personal decision
• Dissatisfaction due to personal expectations
• Non progression of discussions
• Compatibility issues
• Delay in finalization
• Change in family circumstances

Once payment is made, it shall be treated as full acceptance of service terms.

⁠Information Responsibility

All personal information is provided directly by clients. Clients are solely responsible for the authenticity and accuracy of submitted details.

⁠⁠Independent Verification

Clients are strongly advised to independently verify:

• Educational qualifications
• Employment details
• ⁠Financial status
• Personal background
• Health disclosures
• Any other relevant information

TrueLink Matrimony shall not be responsible for independent verification failures by either party.

⁠Limitation of Liability

TrueLink Matrimony shall not be liable for:

• Personal disputes
• Emotional distress
• ⁠Financial disagreements
• Engagement or marriage breakdown
• Misrepresentation by individuals
• Any direct or indirect losses arising from introductions

All decisions are taken voluntarily by the concerned parties.

⁠Misuse and Conduct

Any misuse of information, harassment, false claims, misconduct, or unethical behavior may result in immediate termination of services without notice.

⁠Service Discretion

We reserve the right to accept, decline, suspend, or discontinue services if false information or inappropriate conduct is identified.

⁠Payment Confirmation

By making payment, the client confirms that:

• They understand the nature of services
• No guarantee of matrimonial outcome is provided
• The non refundable policy is accepted
• TrueLink Matrimony acts only as a facilitator

Chargeback claims or refund demands shall not be entertained except where required under applicable law.

⁠Jurisdiction

Any dispute arising from engagement with TrueLink Matrimony shall fall under the jurisdiction of courts located in Bangalore, Karnataka, India.

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⁠DISCLAIMER

TrueLink Matrimony provides matrimonial facilitation services based on information voluntarily shared by individuals.

While reasonable efforts may be made to review and assess compatibility, we do not conduct criminal background checks, financial audits, or third party investigations unless explicitly stated.

We are not responsible for:

Accuracy of information provided by clients

• Conduct of individuals before or after introduction
• Compatibility outcomes
• Personal, emotional, financial, or legal consequences
• Decisions made by either party

TrueLink Matrimony acts solely as a facilitator. Final decisions regarding engagement, marriage, or continuation of discussions rest entirely with the individuals and families involved.

Clients are encouraged to exercise independent judgment and due diligence before entering into any commitment.